Getgro.io

Overview

Sleek UI/UX. AI driven responses, trained on your knowledge base, to answer customer questions. Customer reviews thematic summary and more to get the big picture.

Bring all your communication channels in one dashboard to provide assistance via live chat, email, WhatsApp, Instagram, etc. Stay in touch with customers wherever they are.

Train AI on your company's knowledge base to generate responses for the inquiries. Use this further to integrate with your website's FAQs and Chatbots to further reduce the amount of tickets from customers.

Key Features

• Customer relationshipin good hands
• Move your support team from clutter to clarity
• Bring all your customer channels together, in real time.
•  Improve CSAT
• Ditch the busy work. Combine the power of AI, in seconds.
•  Faster Resolution
• Resolve Customer tickets in Record Time. Every Time.
•  Increase NPS
• Do more than justSurveys. Go deep in customer insights.
• Modern customer experience platform for growing brands.
• Integrate with all your existing tools and channels to really bring it all together.
• OMNICHANNEL

Details

Focus on what’s essential and let workflows handle repetitive tasks. Automatically assign tickets, set priority and tags, or change the status based on the content of your email.

Share conversational surveys of any type, for any purpose, in any language with customers on auto-pilot. Generate thematic summaries to improve your customer satisfaction and NPS.